HELP
RETURNS & DAMAGE.
Please record an unboxing video from the sealed parcel. Claims are supported for torn, damaged or dirty items when appropriate evidence is available.
General change-of-mind or wrong-size returns are not promised. Please use the size guide before ordering.
Contact WEAR TANVRA directly for support; do not contact our fulfilment partner.
How to request a return
Sign in to My Orders, open the delivered order and choose Report Damage / Request Return. Claims are limited to damaged, torn or dirty items and must be submitted within 48 hours of delivery with sealed-parcel unboxing evidence. Approved prepaid refunds are returned through Razorpay to the original payment method. COD resolutions are handled as an approved replacement or other support resolution.